Integrations
One panel - all communication channels. Connect email, chat, phone and social media.
Connect any mailbox. Every email becomes a ticket automatically.
AvailableChat widget on your website - customers write, you reply from the panel.
AvailableEmbed a contact form on your site - submissions go straight to your helpdesk.
AvailableIntegration with Datera, SuperVoIP, Plivo and Twilio. Phone calls as tickets.
AvailableCustomer context from invoices, payment history - all visible when handling a ticket.
AvailableFull customer card, contact history - agent has complete context for every ticket.
AvailableFacebook Messenger - handle messages from Facebook directly in your panel.
Coming soonWhatsApp Business API - communicate via WhatsApp from your helpdesk.
PlannedNotifications about new tickets in your chosen Slack channel.
PlannedAutomations with 5000+ apps via Zapier or Make (formerly Integromat).
PlannedFull REST API to integrate InHelp with any system.
AvailableReal-time event notifications - new ticket, status change and more.
AvailableConnect InHelp with your existing tools and serve customers from one place.